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Erica Friedmann

Operations Manager

As an Operations Manager at Do Big Things, Erica ensures that all aspects of workplace experience – from people operations to technology to business development – overlap and intersect seamlessly. She enjoys collaborating with various stakeholders to implement organizational initiatives and deliver upon strategic objectives, and is particularly passionate about cultivating an inclusive workplace and streamlining business processes.

Erica holds a B.S. in Business, Music Industry Management, and her background in the music industry has equipped her with a creative and holistic approach to operations management. She spent a few years living in Nashville, where she dabbled in music rights administration, helped launch and run a co-working space, and provided operations support at an entrepreneurial consulting company. 

After moving back to Chicago in 2018, Erica worked in executive support at a local real estate firm and then found her way to Do Big Things. She is thrilled to contribute to DBT’s values-driven work and to support its growth as a progressive digital agency. In her spare time, Erica can be found curating her record collection, preserving the alternative subculture dances of the ‘50s and ‘60s, or trying out the newest plant-based restaurant in Chicago.

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